Q&A
Welcome to PhoneWatch. Below are answers to common questions about reporting stolen phones, checking IMEI numbers, and updating recovered phone reports.
1. Is PhoneWatch free?
Yes, you can report a stolen phone, check an IMEI, and mark a phone as recovered without paying.
2. Do I need to create an account?
No, you can use PhoneWatch without logging in.
3. What is an IMEI?
IMEI stands for International Mobile Equipment Identity. You can find it by dialling *#06# on your phone.
4. How do I report a stolen phone?
Go to the Report section, fill in the details, and submit. Keep your recovery code somewhere safe.
5. How do I check if a phone is stolen?
Enter the IMEI in the Search section. Note that no listing does not guarantee the phone is not stolen.
6. Who can see my contact details?
Your contact details are not shown publicly. They are only revealed when someone searches your phone's IMEI, finds it listed as stolen, and taps "Contact Owner". Only share contact details you are comfortable with.
7. What if I lose my recovery code?
Keep it safe, as you need it to mark your phone as recovered. If you lose it, contact PhoneWatch for help.
8. What should I do if my phone is recovered?
Go to the Recover section, enter your IMEI and recovery code, and mark it as recovered.
9. Can I report a phone that belongs to someone else?
Only report a phone if you have a genuine reason and accurate information.
10. Does PhoneWatch guarantee recovery?
No. PhoneWatch helps share reports but cannot guarantee a phone will be found.
11. What if I see a phone listed as stolen?
Do not confront anyone. Contact the police or a nearby security agency.
12. How do I contact PhoneWatch?
Use the Contact Us page or the WhatsApp button on the Advertise page.
Safety reminder: never confront someone over a phone. Contact the authorities.